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  • Experienced Firefighter Team

    F&ES boasts a team with decades of experience as firefighters

  • We’re always on

    365 days a year, we’re here for you

  • UK Coverage

    Services across the UK

  • One-Stop Solution

    F&ES offers a comprehensive package of fire safety solutions and training

  • Experienced Firefighter Team

    F&ES boasts a team with decades of experience as firefighters

  • We’re always on

    365 days a year, we’re here for you

  • UK Coverage

    Services across the UK

  • One-Stop Solution

    F&ES offers a comprehensive package of fire safety solutions and training

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People in the office
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People in the office

Waking Watch Services & Evacuation Management

Our waking watch services and evacuation management maximises the fire safety of your high-rise building. From carrying out regular patrols to ensuring a safe evacuation is in place, our waking watch services consist of continuous monitoring, swift emergency response, and peace of mind for residents, visitors, and building managers.

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  • Personnel on the ground in 4 hours

  • Site Assessment

  • Establish Site Specific Risk Inspection

  • Establish Risk Matrix

  • Develop Fire Emergency Evacuation Plan

  • Establish ERP

  • Liaise with local Fire Station

  • Risk Assessment reviewed

  • Significant findings considered

  • Patrol and Reporting established

Professional Waking Watch Services & Evacuation Management Led by Firefighter Expertise

We are firefighters, and we take immense pride in pioneering the role of Evacuation Management and elevating the standards of what an organisation can expect from a waking watch service. We have cultivated a high level of competence and experience drawn from our extensive fire and rescue backgrounds, further strengthened by the combined expertise gained from our roles as Fire Wardens. 


Our commitment lies in delivering and ensuring your peace of mind through the demonstration of our capability to evacuate the buildings we are entrusted to safeguard. This dedication extends beyond public and corporate reassurance; we aim to instill faith and confidence among the residents as well. We make it a standard practice to establish a comprehensive Fire Emergency Evacuation Plan.

Reassuring Response

Waking Watch is a direct and reassuring response to the emergence of fire safety issues in these types of buildings highlighted by the tragic events at Grenfell Tower in 2017. Waking watch is a fire safety system where suitably trained staff continually patrol the floors and the exterior perimeter of a building to maintain the safety of its occupants from fire. The aim of a waking watch is to ensure there is sufficient warning in the event of a fire to support the evacuation strategy.

Safe Evacuation

A waking watch is required when the presence of dangerous cladding or fire safety issues changes the evacuation policy of a building from stay put to simultaneous evacuation. This change requires fire marshals to patrol the building 24 hours a day looking for signs of fire. In the event of a fire, our team will alert the emergency services, then ensure everyone in the building is fully aware of the emergency and able to evacuate safely.

Comprehensive Building Protection

Although it is high-rise tower blocks that most typically require our services, we can also work with other types of building. The importance of ensuring the safety and welfare of not only your assets, but more importantly residents, visitors, and employees.

The Safety of Everyone

The importance of ensuring the safety and welfare of not only your assets, but more importantly residents, visitors, and employees. If you have a building that you feel would benefit from our Waking Watch service, then don’t hesitate to contact us here at F&ES

Reassuring Response

Waking Watch is a direct and reassuring response to the emergence of fire safety issues in these types of buildings highlighted by the tragic events at Grenfell Tower in 2017. Waking watch is a fire safety system where suitably trained staff continually patrol the floors and the exterior perimeter of a building to maintain the safety of its occupants from fire. The aim of a waking watch is to ensure there is sufficient warning in the event of a fire to support the evacuation strategy.

Reassuring Response

Waking Watch is a direct and reassuring response to the emergence of fire safety issues in these types of buildings highlighted by the tragic events at Grenfell Tower in 2017. Waking watch is a fire safety system where suitably trained staff continually patrol the floors and the exterior perimeter of a building to maintain the safety of its occupants from fire. The aim of a waking watch is to ensure there is sufficient warning in the event of a fire to support the evacuation strategy.

Safe Evacuation

A waking watch is required when the presence of dangerous cladding or fire safety issues changes the evacuation policy of a building from stay put to simultaneous evacuation. This change requires fire marshals to patrol the building 24 hours a day looking for signs of fire. In the event of a fire, our team will alert the emergency services, then ensure everyone in the building is fully aware of the emergency and able to evacuate safely.

Safe Evacuation

A waking watch is required when the presence of dangerous cladding or fire safety issues changes the evacuation policy of a building from stay put to simultaneous evacuation. This change requires fire marshals to patrol the building 24 hours a day looking for signs of fire. In the event of a fire, our team will alert the emergency services, then ensure everyone in the building is fully aware of the emergency and able to evacuate safely.

Comprehensive Building Protection

Although it is high-rise tower blocks that most typically require our services, we can also work with other types of building. The importance of ensuring the safety and welfare of not only your assets, but more importantly residents, visitors, and employees.

Comprehensive Building Protection

Although it is high-rise tower blocks that most typically require our services, we can also work with other types of building. The importance of ensuring the safety and welfare of not only your assets, but more importantly residents, visitors, and employees.

The Safety of Everyone

The importance of ensuring the safety and welfare of not only your assets, but more importantly residents, visitors, and employees. If you have a building that you feel would benefit from our Waking Watch service, then don’t hesitate to contact us here at F&ES

The Safety of Everyone

The importance of ensuring the safety and welfare of not only your assets, but more importantly residents, visitors, and employees. If you have a building that you feel would benefit from our Waking Watch service, then don’t hesitate to contact us here at F&ES

Comprehensive Waking Watch & Fire Safety Solutions

At Fire & Evacuation Services, our Waking Watch services go beyond simple monitoring. We deliver an efficient fire safety solution designed to protect life and property. Every site is assessed individually, and our response is tailored to meet its unique risk profile, ensuring full compliance with national guidance and the highest standards of emergency readiness.

By choosing Fire & Evacuation Services for your waking watch services, you will benefit from:

  • Site-Specific Risk Inspection

  • Site-Specific Emergency Response Plan & Training

  • Premises Information Box maintenance 

  • NFCC Simultaneous Evacuation Strategy

  • Liaising with local Fire & Rescue Service

  • Evacuation Chair Trained

  • Personnel on the ground in 4 hours

  • Establish Risk Matrix

  • Develop a Fire Emergency Evacuation Plan

  • Risk Assessment reviewed

  • Significant findings considered

  • Patrol and Reporting established

Why Choose Fire Evacuation & Services For Your Waking Watch Service?

With extensive experience ranging from Extra Care Housing to inner-city residential developments, we operate in full alignment with NFCC guidance to deliver consistent, reliable fire safety services, even in the most challenging environments. From firefighter-led expertise to our resident-focused safety approach, we provide a level of protection, professionalism, and peace of mind that sets us apart from typical Waking Watch providers.

Firefighter-Led Expertise - Our Waking Watch fire warden teams are made up of serving or former firefighters, offering a level of professionalism, rapid response, and on-the-ground decision-making that far exceeds typical service providers.


Proven Performance in Complex Environments -  From Extra Care Housing to inner-city developments facing social challenges, we deliver dependable evacuation management—even in the most demanding settings.


Aligned with National Safety Standards -  All services are fully aligned with NFCC (National Fire Chiefs Council) guidance, ensuring compliance and best practice in every aspect of fire safety and evacuation.


  Immediate, Life-Saving Response -  In the event of a fire, our Waking Watch fire wardens act fast, alerting emergency services and initiating safe, building-wide evacuation procedures to protect lives and reduce risk.


Versatile Across Building Types -  While we’re often called for high-rise tower blocks, our expertise extends to a wide range of residential and commercial properties, regardless of complexity.


✓Resident-Focused Safety Approach - We prioritise the safety and welfare of everyone on-site, including residents, employees, and visitors alike, witha  visible, proactive presence and clear communication.

FAQs

What is a waking watch?

What is a waking watch?

When is a waking watch service required?

What is the Waking Watch Relief Fund?

What buildings fall under the Building Safety Act?

Do you provide other fire services?

We are able to provide fire cover solutions to meet the needs of your business or premises whilst ensuring compliance with the relevant legislation.

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