Privacy Policy

Last updated: 15.05.2025

This Privacy Policy explains how Fire & Evacuation Services Ltd (“we”, “us”, or “our”)

collects, uses, and protects any personal information that you provide when using our website or communicating with us.We are committed to protecting your privacy. Any information you provide will only be used in accordance with this policy.

Who We Are

Fire & Evacuation Services Ltd

3 Fardene St, Silsden, Keighley, BD20 9LQ

Phone: 01535 357153

Email: info@fireandevacuationservices.co.uk

Website: https://www.fireandevacuationservices.co.uk

What Information We Collect

We may collect and store the following information:

• Name and job title

• Contact details including email address and telephone number

• Business or company information (if applicable)

• Location and service-related information

• Enquiry details and communication history

• Website usage data through cookies and analytics tools

How We Use Your Information

We collect and use your information to:

• Respond to your enquiries

• Provide services you have requested

• Contact you about your enquiry, booking, or service updates

• Send important notifications or information

• Improve our services and website

• Maintain internal records and comply with legal requirements

We may also use your information to contact you with follow-ups or advice relevant to your enquiry.

We do not sell or share your data with third parties unless legally required to do so.

Data Storage and Security

We store your information securely and take appropriate steps to prevent unauthorised access

or disclosure. Data is only retained for as long as necessary for business or legal purposes.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the data we hold about you

• Ask for corrections or deletion of inaccurate data

• Object to or restrict certain data uses

• Withdraw consent for communication at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please email info@fireandevacuationservices.co.uk

Cookies and Tracking

Our website may use cookies and tracking tools (such as Google Analytics) to improve performance and user experience. You can manage or disable cookies through your browser settings.

External Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of those sites.

Policy Updates

We may update this policy from time to time. Please revisit this page to stay informed of any changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Fire & Evacuation Services Ltd

Phone: 01535 357153

Email: info@fireandevacuationservices.co.uk

Address: 3 Fardene St, Silsden, Keighley, BD20 9LQ